Your Questions Answered
How do I know which size Wedding Dress Box to choose?
Lay your dress on a bed, fold the bodice over the skirt and tuck in the sides. Press down gently and measure the dimensions of your dress, particularly the height if choosing between the Standard and the Extra Large. For the medium you will need to fold the dress twice. Once at thigh level and again above the waist.
Does my Box come with acid free tissue?
All the boxes come with acid free tissue in varying amounts depending on the size and purpose of the box, with the exception of CD type storage box. Boxes are finished as shown in product photo unless otherwise requested.
I do not live in the UK. Can I still order a box?
Yes, many of the boxes we make are sent to Europe, USA and all over the world. To find shipping costs: Visit the shopping basket and select your country in the drop down list and this will give you the postage for your parcel. If you cannot find your country/area it might be that shipping is expensive but please do contact us with the size of box you require and we can give you an accurate quote for shipment. For Countries in Europe our Website has been translated into four different languages and payment is available in Euro’s.
For Germany visit www.emptybox.de
For France visit www.ecrinderobedemariee.fr
For Spain visit www.emptybox.es
For Italy visit www.emptyboxco.it
How quickly will my box come?
Each box is made individually but we do have plenty that are “ready to go.”
To minimise the time for your box to arrive, select Fast Track (upgraded carriage) option when ordering and select “any available design” (But feel free to give colour preferences in the comments box). This should result in your box arriving within a few days but do give us your deadline date.
Alternatively your order usually takes 2 weeks but allow 28 days in the busy summer wedding season. Orders with calligraphy take approx 1 week longer than those without.
CHRISTMAS 2012 – orders placed by MIDNIGHT SUNDAY 16th DECEMBER will be dispatched by 20th December unless personalised (last order date midnight 9th DECEMBER)
Why choose a Wedding Dress Box?
The Wedding Dress Box protects your dress in the most traditional and natural way possible, by helping to prevent the potentially harmful effects of our surroundings from reaching your dress.
The Wedding Dress Box is made from specially milled pH neutral board, which means it does not contain acid or alkali. Most items around us, such as wood, cardboard of a normal box, dyes in fabrics, all contain acid. If a wedding dress is in contact with such items, the acid will affect the fabric and cause “yellowing” or discolouration to appear after several years. The Wedding Dress Box, combined with the acid free tissue will provide a pH neutral and safe environment in which to keep your dress.
Unlike plastic covers The Wedding Dress Box allows the fabrics of the dress to breathe. Plastic covers can have a harmful effect on your dress over a long period of time.
The box protects from light and dust which can fade or mark the dress, and its strong durable board and paper can provide excellent protection against any untoward accident.
Because The Wedding Dress Box is the most beautiful and romantic way that you will find to preserve your wedding dress, there is no longer a need to store in the attic. Your Dress Box can be kept as a pretty feature in the bedroom, and this in itself will keep your dress in a more stable temperature and reliable environment.
Please see Do’s and Don’ts for further information
Can I convert the prices on your website into my own currency? (e.g. euro’s, dollars, etc)
If you would like to convert the prices on the website or your shopping cart total to your local currency please use the link below:
The Empty Box Company
The Old Dairy
Coomb Farm Buildings
Nr Dorking, Surrey
Telephone: + 44 (0) 1306 740193
Fax: +44 (0) 1306 875430
Empty Box Barn
Telephone: + 44 (0) 1822 870207